AI, machine learning take major role in General Dynamics, U.S. Navy contractNews
September 02, 2021
FALLS CHURCH, Va. General Dynamics Information Technology (GDIT, a business unit of General Dynamics) announces a four-year, $136.5 million indefinite delivery/indefinite quantity (ID/IQ) contract to modernize and consolidate existing IT help desks for the U.S. Navy.
Under the terms of the contract, the GDIT project team will transform the Navy’s Tier-1 service desks to a single, knowledge-based solution that will support thousands of Navy personnel across the globe.
According to Leigh Palmer, GDIT’s senior vice president, defense, the program is set to leverage the latest in artificial intelligence (AI), machine learning (ML), predictive analytics, and natural-language processing to create an adaptive solution that "learns" from every transaction.